Banking’s AI red flag: From 0 rollbacks to deploying agents you can trust

Remote onboarding has made it faster and easier for customers to open accounts with banks and FinTechs. It has also given fraudsters new ways in. Without a customer standing in front of a staff member, firms depend on digital identity verification. Criminals are increasingly finding the weak points in that process, according to SmartSearch. Stolen […] The post Single checks are failing firms

National Trading Standards (NTS), the body that tackles large-scale consumer fraud across the UK, has found that artificial intelligence is making scams so sophisticated that a quarter of UK adults now feel overwhelmed by them. According to NTS, AI is not producing entirely new forms of fraud. Instead, it is amplifying familiar ones. Shopping, holiday, […] The post AI scams leave a quarter o

The UK's National Trading Standards body reports that half of Brits struggle to tell what’s genuine online, while a quarter admit to feeling overwhelmed by the sophistication of scams as AI supercharges criminal activity.